1. Service Description

Wild Grace agrees to provide scheduled residential curbside recycling pickup service at the service address provided by Customer and accepted by Wild Grace.

Service availability, route timing, and pricing may vary depending on the location of the service address, selected service level, and any optional add-on services.

2. Standard Accepted Materials

Unless otherwise updated in writing by Wild Grace, standard residential service includes collection of the following materials, provided they are reasonably clean, empty, and separated into the designated bins or approved containers:

Plastic containers #1–#7
Aluminum cans
Tin or steel cans

Plastic containers must be rinsed, emptied, and have lids removed prior to pickup.

Important: Lids are not accepted through Wild Grace residential recycling service. All lids must be removed from plastic containers and discarded in the Customer’s regular household trash. Lids may not be placed in recycling bins.

3. Optional Add-On Materials

Wild Grace may offer optional add-on recycling service for glass and/or cardboard.

If selected by Customer and accepted by Wild Grace, collection of glass and/or cardboard shall be provided as an optional add-on service for an additional monthly charge at Wild Grace’s then-current rate, as stated during signup or otherwise communicated in writing by Wild Grace.

Optional add-on materials must be reasonably clean, dry, and prepared according to Wild Grace guidelines.

4. Non-Accepted and Prohibited Materials

The following materials are not accepted under this Agreement unless Wild Grace expressly agrees otherwise in writing:

Household trash or garbage
Food waste
Plastic lids
Plastic bags
Bagged recyclables
Hazardous materials
Medical waste
Electronics
Batteries
Yard waste
Construction or demolition debris
Any materials not specifically listed as accepted by Wild Grace

Wild Grace may decline pickup of contaminated or improperly prepared materials. Repeated contamination or placement of prohibited materials may result in skipped pickup, additional charges if applicable, suspension, or termination of service.

5. Bins and Containers

Wild Grace may provide bins or approve customer containers for use in the service either at no additional charge or for a fee. Any bins provided by Wild Grace remain the property of Wild Grace unless otherwise stated in writing.

Customer agrees to use bins only for approved recyclable materials and to keep them in reasonable condition. Customer may be responsible for repair or replacement costs for bins that are lost, damaged beyond normal wear and tear, misused, or not returned after service ends, if requested.

6. Pickup Schedule

Service will be provided on the schedule selected by Customer and accepted by Wild Grace, whether weekly or bi-weekly.

Wild Grace may adjust pickup days, route timing, or service scheduling due to weather, wind, road conditions, holidays, safety concerns, staffing issues, equipment problems, recycling facility closures, or other operational needs.

Wild Grace will make reasonable efforts to communicate significant service delays or changes when practical.

7. Customer Responsibilities

Customer agrees to:

Properly sort accepted materials into the designated bins or approved containers
Ensure recyclable materials are reasonably clean, empty, and free from excessive contamination
Remove lids from plastic containers and place those lids in regular household trash
Place bins at the designated pickup location by the time required by Wild Grace
Keep bins accessible and not blocked by snow, ice, vehicles, animals, gates, or other hazards
Avoid overfilling bins or placing materials outside bins unless specifically allowed by Wild Grace
Follow any preparation guidelines communicated by Wild Grace regarding glass, cardboard, or other accepted materials

If Customer fails to meet these responsibilities, Wild Grace may skip pickup and resume service on the next scheduled collection date.

8. Service Area and Extended-Area Fee

Wild Grace’s standard service pricing applies within its normal service area.

Customers whose service address is located more than fifteen (15) miles outside of Cody may be charged an additional extended-area fee at Wild Grace’s then-current rate. Any such fee shall be disclosed during signup or otherwise communicated by Wild Grace and will become part of the Customer’s regular service charges.

9. Pricing, Billing, and Setup Fees

Customer agrees to pay all applicable charges associated with the selected service plan, including:

 Base service charges
 Optional add-on service charges
 Extended-area fees, if applicable
 Bin-related fees, if applicable
 A one-time setup fee, if applicable
 Any other approved account charges

Monthly plans are billed in advance on a recurring basis. Annual plans are billed in advance for the full annual service term.

Optional collection of glass and/or cardboard, if selected by Customer, shall be billed at the applicable add-on rate disclosed during signup or otherwise communicated in writing by Wild Grace.

A one-time setup fee may be charged at Wild Grace's then-current rate for account onboarding, establishing a new pickup stop or route location, preparing or assigning bins, initial delivery or placement of bins, service area logistics, or other reasonable startup-related service costs.

Payment is due in advance of service and may be collected or processed through a third-party payment processor designated by Wild Grace. If payment is not received when due, Wild Grace may suspend or terminate service.

Wild Grace may update pricing or fees upon advance notice to Customer.

10. Missed Pickups and Service Interruptions

Wild Grace is not responsible for missed or delayed pickups caused by severe weather, high winds, unsafe conditions, road closures, equipment failure, staffing shortages, recycling facility closures, acts of God, government action, or other causes outside Wild Grace’s reasonable control.

If Wild Grace misses a pickup for reasons within its reasonable control, Wild Grace may, at its discretion, provide a make-up pickup, service credit, or other reasonable adjustment.

11. Suspension of Service

Customer may request a temporary suspension of service with at least fourteen (14) days’ written notice, subject to approval by Wild Grace and any applicable billing terms for the Customer’s selected plan.

Any billing treatment during a suspension period will depend on the service plan selected and Wild Grace’s current policies.

12. Termination

Either party may terminate this Agreement with fourteen (14) days’ written notice.

Wild Grace may suspend or terminate service immediately for any of the following:

Nonpayment
Repeated contamination of recycling materials
Repeated placement of prohibited materials
Unsafe pickup conditions
Misuse of bins or containers
Threatening, abusive, or inappropriate conduct toward Wild Grace personnel
Material violation of this Agreement

Unless otherwise required by law or expressly approved by Wild Grace in writing, prepaid amounts for partially used billing periods are nonrefundable once service has begun.

Upon termination of service, Customer shall allow return of any Wild Grace-owned bins within a reasonable time after request.

13. No Guarantee of Acceptance by Downstream Processors

Customer understands that recycling requirements may change based on market conditions, processor standards, contamination rules, or facility limitations. Wild Grace reserves the right to change accepted materials, preparation requirements, or service offerings upon notice to Customer.

14. Limitation of Liability

Wild Grace will use reasonable care in providing residential recycling service. However, Wild Grace is not responsible for loss, damage, or delay arising from:

Customer’s failure to follow sorting or preparation instructions
Prohibited materials placed in bins
Inaccessible or unsafe pickup locations
Weather, road, or operational conditions outside Wild Grace’s control

To the fullest extent permitted by law, Wild Grace’s liability under this Agreement shall not exceed the amount paid by Customer for the most recent billing period.

15. Stewardship Statement

Wild Grace Recycling exists to promote practical, responsible recycling and to help reduce recyclable materials entering the landfill through community-focused service rooted in care for creation.

16. Notices

Any notice required under this Agreement may be given by email, written correspondence, or another contact method used by Customer during signup, unless Wild Grace specifies a particular notice method.

17. Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of the State of Wyoming.

18. Entire Agreement

This Agreement, together with the pricing and service selections accepted during signup and any written policies or updates provided by Wild Grace, constitutes the entire agreement between Wild Grace and Customer regarding residential recycling service.